Matt Jones

Austin-bound, October 2026  ·  Playing ball since 2026

Matt Jones

A Website about Nothing.

Play with some toys I build on Claude — for fun and for career development — read a few posts, and watch what I put up. If any of it looks interesting, email me.

Built for HiBob Customer Experience · by Matt Jones

Follow the Sun

Five pods, one queue. Drag the clock to see who's online, where the handoff windows open and close, and how one escalation can travel around the world without getting dropped.

The pods, live

Lit dots are daylight. Pulsing pins are on shift.

On shift Off shift Ticket path
--:--NEW YORK · ET

The board

Each bar is a pod's 9-to-6 workday, plotted on New York's clock. Amber is live overlap with NYC.

Handoff windows

Live overlap with the New York pod.

    One ticket, five pods

    An illustrative SSO escalation for a global Premium customer. Hit play, or click any step to jump the clock.

    TICKET #48213 · PREMIUM

    "Nobody in APAC can log in through Okta since this morning."

    Global customer, 1,400 employees across four countries. SSO is the only way in.

    P1SSO / SAMLOktaPremium
      Pod cities from HiBob's public announcements. Hours assume 9:00–6:00 local, Mon–Fri (Sun–Thu in Israel), with daylight saving handled per date. The ticket is a made-up example. Matt Jones · matt-jones.org
      Batting order

      Today's Lineup

      Nine spots in the order — live tools, support work, and baseball math. Tap a name to step up to the plate.